NDB Bank Sri Lanka, a trusted banking partner, offers a comprehensive range of innovative financial solutions for individuals and businesses, empowering growth and financial prosperity with unparalleled customer service
NDB Bank Sri Lanka, a trusted banking partner, offers a comprehensive range of innovative financial solutions for individuals and businesses, empowering growth and financial prosperity with unparalleled customer service
We have got a housing loan before 15 years ago.The records provided by the bank indicates loan should be ended on July 2023.But they informed us we need to pay another 2 years.They unable to provide us prove document other than sending us a letter of demand.We believe lot of hiding charges are included by bank without notifying us. so unfair.
please be careful if you have plan to get a loan from this bank.following information are given as a reference those who looking to have credit facility with NDB bank
Total loan amount I got (housing)600000LKR in 2008 year
monthly installment 7600 LKR (approx)
period 15 years
15 * 12 * 7600
1368000 LKR
with additional 2 years
17 * 12 * 7600
1550400 LKR
NDB the worst bank I had experienced ever
0
I opened an account with this bank just because of I had a credit card from this bank. To get a debit card, I visited 4 times to Pelawaththa Branch four times.They were not able to call me and inform that the card was ready. Instead, they mentioned the card was returned.
basically, due to this issue I didn’t maintain minimum balance from 2022.
In last month I thought to activate the account and deposited some money. Now they are charging minimum amount balance charge fee, time to time. If there is any charge, I am fine it accured and charged once, but time to time charging this with no reasons.. Can not identify aginst whichperiod the charge is applicable also..
Please avoid this bank as much as possible.these guys make hidden transactions like this…I will never recommend this bank to any Sri Lankan..
Next week my first action would be to resolve this A/C… Uttely dispointed.
0
“I originally opened an account with this bank because I had a credit card from them. However, when I tried to get a debit card, I had to visit the Pelawaththa Branch four times. Despite this, they never contacted me to inform me that the card was ready. Instead, they claimed the card had been returned.
Due to this issue, I haven’t maintained the minimum balance since 2022. Last month, I decided to reactivate the account and deposited some money. Now, they are charging me a minimum balance fee repeatedly, without any clear reason or explanation. If there were a one-time fee, I could understand, but these ongoing charges are unjustified. It’s also unclear which period these charges apply to.
I strongly advise against using this bank. They seem to make hidden transactions like this, and I will never recommend them to anyone in Sri Lanka. My top priority next week will be to dissolve this account. I am utterly disappointed.”
0
We went to NDB Pitakotte to check my father’s savings account after he had passed away. Branch told us that the account had no nominees. That was wrong. branch cant see the nominee. they asked Head office and we never got informed by the branch until weeks later after we have done all paperwork as if the account had no nominee. Total waste of our time.
Bank staff have no clear instructions or a valid process to handle a deceased account. they do and say what they feel like.
we filled the forms the way NDB Branch staff told us to. But head office says that is wrong and all 3 people need to sign on the same stamp in front of a JP. what a waste of time.
Bank asked us to get a letter from Grama Niladhari. But Grama Niladhari refused to issue such a letter. He said the bank does not know the current process.
ANDB bank is an absolutely horrible place.
0
Today my credit card got deducted an annual fee for sms purposely which is ok. But the service ? not acceptable. They do not sending the monthly sms properly with the minimum due amount that i have to pay. I have to contact the call center and get the details. .no PIN number given. What they said is i have to hand over a letter to the closest bank to get the PIN number. Usually other banks sending a temporary PIN number and you may change the PIN number through the ATM. if you transfer some money to the credit card still you can’t get the usual credited sms. you have to contact again the call center and double check with them only and you can re confirm. i’m not reccomand to any one as this is very poor service.
0
NDB kotahena branch – Have been waiting for exactly one hour just to withdraw cash over the counter. Just one counter is working for the whole area and waste of time in a private bank. Super poor service.
0
opened a current account for my company. everything done via the neos app has a charge. we put our money, do transactions and the bank deducts something for everything. they take our money invest and profit from it, yet they want every penny squeezed! damn banks
0