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Customer Service
34
Quality of Service
37
Based on 57 Visitor Reviews
37
User Average

Sampath Bank Sri Lanka, a dynamic financial institution, provides a wide array of innovative and customer-centric banking solutions for individuals and businesses, ensuring a seamless and rewarding banking experience.

61 comments on “Sampath Bank Review

  1. 80

    service is good, but Digital banking(Web App, Mobile App) need to be more User friendly. As example User can’t transfer money for 3rd party accounts if they are not available in personal payees list. It should be added from web app.

    Breakdown
    Leave A Review

    Customer Service
    90
    Quality of Service
    70
    0
    0
  2. 100
    Internet Marketing

    ගොඩක්ම හොදයි online money transfer වලදි. 🙂 PAYPAL එකටත් සම්පත් Card එක link කරන්න පුලුවන් එක තවත් හොදයි 🙂✋

    Breakdown
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    Customer Service
    100
    Quality of Service
    100
    0
    0
  3. 92
    Best Service

    I would rate you 100% but still I encounter queues at some occasions. other than that, the staff attends to your stuff right away, it’s super fast and you get the work done within 10 – 15 mins. Keep it up.

    Breakdown
    Leave A Review

    Customer Service
    92
    Quality of Service
    91
    0
    0
  4. 91
    Superb bank, sometimes have problems working with call center

    Superb bank and good and quick service. Very friendly and kind. Very helpfull officers in bank, sometimes call center guys and girls can not give correct soloution. Big problem is if ATM is broked it took very long to repair.sometimes guards are not in banks door in night. I think they are sleeping inside. If debate card is stuck at atm machine no ones around. Even if we call the help line some times it get days to repair atm machine.if your card got stucked in life emergency you will be in big problem if you card is stucked after 6.00p.m. bank all officers are very supportive. Very intelligent

    Breakdown
    Leave A Review

    Customer Service
    82
    Quality of Service
    100
    0
    0
  5. 87
    Convenient and friendly Banking

    one of the best banks. Although their ATMs are shitty sometimes, their banking service is very good. Online banking has made the entire process of banking very easy and trustworthy.

    Breakdown
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    Customer Service
    94
    Quality of Service
    80
    0
    0
  6. 89
    Banking is great with sampath. but not perfect

    I’m an account holder and am satisfied with the service and customer service of the bank. the app makes it very easy to get the transfers done and that alone has made my experience with the bank a breeze.

    Breakdown
    Leave A Review

    Customer Service
    91
    Quality of Service
    87
    0
    1

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Customer Service
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