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Customer Service
33
Quality of Service
36
Based on 59 Visitor Reviews
36
User Average

Sampath Bank Sri Lanka, a dynamic financial institution, provides a wide array of innovative and customer-centric banking solutions for individuals and businesses, ensuring a seamless and rewarding banking experience.

63 comments on “Sampath Bank Review

  1. 50
    Sampath Bank Nugegoda branch

    The staff at the Nugegoda branch is very disable friendly, especially Mr. Praveen and Ms Madara. As a screen reader user, I had some technical issues with their digital products. Mr. Kushan of the IT division was very empathetic regarding my challenges using these products and he’s doing everything to rectify the issues.

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    Customer Service
    50
    Quality of Service
    50
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    0
  2. 50
    Bad Place

    Today I’m at homagama branch to cancel accounts and move to another bank. for that also I need to wait more thank 4 hours. 1 counter operating

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    Customer Service
    50
    Quality of Service
    50
    0
    0
  3. 3
    Poor service. Waste of time

    The time is 12:30PM as at now. I’m still waiting from 11:15 in the morning. Only one counter operating with somany customers ahead of me. I have to wait another hour or two from now. This is the efficiency at Sampath Bank colombo 8.

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    Customer Service
    1
    Quality of Service
    5
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    0
  4. 9
    The worst bank ever to do transactions are sampath bank

    Sampath bank is the worst bank in sri lanka where you can do transactions. They don’t know how to treat their accounr holders. They take people to jobs and open bank accounts very cunningly and always cuts the money from their accounts. I hope that nobody will ever do transactions with sampath bank because of their very poor customer care. After opening accounts they say it’s not an account which belongs to their bank. They always force customers to withdraw money. Nobody can play with anyone’s money like that… only Sampath Bank in Sri Lanka does it. Colombo 6- kirulapone branch is extremely bad. No wonder the staff doesn’t stay with you’ll.

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    Customer Service
    10
    Quality of Service
    9
    0
    0
  5. 1
    Worst private bank in Sri Lanka.

    Their service is very poor when compared to other banks and customer care is below average. Credit card policies are laughable and worst among any private bank in Sri Lanka. I won’t recommend to anyone.

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    Customer Service
    0
    Quality of Service
    0
    1
    0
  6. 1
    Don’t Trust Sampath Bank

    I deposited USD in my USD account in Borella Super Branch. They converted USD into LKR without my consent. I complained & no response from Bank.

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    Customer Service
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    1
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