Sri Lanka Mobitel Review
Based on 69 Visitor Reviews
28
User Average
Commencing operations in 1993, Mobitel was one of the foremost mobile service providers in Sri Lanka, beginning operations using first generation cellular technology. Currently Mobitel has a customer base of over 5 million Active connections.
package data 30gb limited as 1gb per day.we paid you as a pckage.all at once.what is this ridiculous limitations.shame of you
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Worst internet in Sri Lanka
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As a customer for nearly a decade, the sudden disconnection of my phone number without any prior notice was both shocking and inconvenient. What compounded my frustration was the outdated identification process that relied solely on signatures from my school days, over ten years ago, despite providing my identity card as requested. This antiquated approach raises serious questions about Mobitel’s commitment to modern customer service standards. The lack of flexibility and refusal to adopt more convenient verification methods have left me contemplating the future of my association with Mobitel. This entire experience has been incredibly frustrating and has significantly undermined my confidence in their services.
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poor connection
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Very poor customer service. I took a call to customer service for inquire regarding my router problem today and the agent of customer service talk with me in a aggressive manner. She even not asked my problem properly. I dont know why they are maintaining this kind of customer service.
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the worst service in any where in the world.
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It’s time to change the service provider
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Even dogs should not use any wireless internet connection from SLT or SLT/Mobitel whatever they call themselves now. Slowest speeds in the country and deliberately optimized for the speedtest.net tests to say their connection is very fast. What bullshit are they putting on us? Shame on you.
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NEVER purchase a router from slt mobitel, they took one week to active my router and only one week left for me to use a whole package, they charged me 14000 for that month and didn’t adjust it for five months. Therefore, I disconnected it. HORANA SLT BRANCH sucks. Their assistant manager gave me her number and asked me to call her to resolve the problem, for five months no feedback was received.
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Poor connection and poor customer survice .
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