Sri Lanka Mobitel Review
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Customer Care
29
Quality of Service
27
Value for Money
29
Based on 69 Visitor Reviews
28
User Average

Commencing operations in 1993, Mobitel was one of the foremost mobile service providers in Sri Lanka, beginning operations using first generation cellular technology. Currently Mobitel has a customer base of over 5 million Active connections.

73 comments on “Sri Lanka Mobitel Review

  1. 1

    this was a good service once, but now really dissapointed and thinking about changing the service

    Breakdown
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    Customer Care
    1
    Quality of Service
    1
    Value for Money
    0
    0
    0
  2. 2
    Srilanka's worst telecommunication service

    Although they have a good coverage, the customer service is very poor and any issue a customer faces will never be resolved (this was my friends comments too).
    Recently got a 4g broadband router with prepaid package and there are no places even to reload i need to go to the mobile service centre to do it, even the online facility to do it is not available in this modern era, what an ineffectual service provider.

    Breakdown
    Leave A Review

    Customer Care
    0
    Quality of Service
    6
    Value for Money
    0
    1
    0
  3. 0
    About SLT Mobitel Unlimited package

    worst Internet connection ever.Can’t even take a call or watch a video on social media. Mobitel 4g = 2g. Very disgusting service

    Breakdown
    Leave A Review

    Customer Care
    0
    Quality of Service
    0
    Value for Money
    0
    1
    0
  4. 26

    I am using mobitel almost my entire life,not because its goodies,but their coverage is bit more good than the others,that’s it..

    and Mobitel just giving like 5-6 spam calls per a day.I have no idea why these companies has no ethics or respect for their customers.

    hope this will see by administration of their and admit they just not doing their job

    Breakdown
    Leave A Review

    Customer Care
    17
    Quality of Service
    28
    Value for Money
    34
    1
    0
  5. 20
    Fake packages

    When im purchasing time based packages then coverage will down suddenly i can’t understand why this happening and my friend sim also doing this tricky work this is not good me and my friend s decided to change our network

    Breakdown
    Leave A Review

    Customer Care
    100
    Quality of Service
    0
    Value for Money
    0
    1
    0
  6. 1

    Mobitel’s internet is painfully slow, making browsing a nightmare. Avoid it at all costs.

    Breakdown
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    Customer Care
    0
    Quality of Service
    0
    Value for Money
    0
    2
    0
  7. 3
    Reload

    Very bad customer service really disappointed they deduct the money but amount not showing call customer service they are not giving proper answer 🖕🏼🫵🏻

    Breakdown
    Leave A Review

    Customer Care
    0
    Quality of Service
    2
    Value for Money
    7
    2
    0

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Customer Care
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