Keells Super Review
Based on 30 Visitor Reviews
54
User Average
Keells Supermarket chain caters to the customers with it’s wide range of products available including food & beverages, home ware, electronic items & much more.
Keells Supermarket chain caters to the customers with it’s wide range of products available including food & beverages, home ware, electronic items & much more.
Location – Keels moratuwa (St.peters road)
The A/C of this outlet never works, during the day the heat inside the outlet is unbearable.
When I inquire about it from the manager, he told me that A/c technician comes and do the repair/maintenance , the next minute it breaks down, please have permanent solution for this.
contact – 777333861
0
I have been order online from Keells supper for longtime. It is really help for older people those who couldn’t go to stores specially in Covid time. Their price is good compare to other online stores. Most of the time quality of foods are good. One of the bad habit they keep on doing is not refunding for some missing items. It’s okay not deliver everything we can understand that but should refund or deliver missing items later. I submitted a complain about that but never receive any response as of today. Then my sister in Sri Lanka called them several times and finally they delivered the missing items. Keells need to have better after sales service. They should follow with the issues without waiting for customer to call them.
0
Very good delevery system.i recommended keels super online delevery.perfect & friendly customer service.
0
Online delivery from Mawaramandiya store failed to deliver. Customer service to our enquries about what happened have not got any response to emails or phone calls.
not recommended Keels super online delivery
1
Amazing service, both in physical outlets as well as online delivery 🚚 services.quick,simple and efficient.highly recommended!!!
1
Best place to buy goods. They are the only supermarket who delivered goods during covid curfew
0
Today I visited Seeduwa Keells Super around 1.30 afternoon with my wife. Usually I go to Keells Super K Zone but this time for a change I wanted to go Seeduwa Outlet. If Keells Super could take my review seriously they could improve the outlet business and the service standard.
1. Most of Racks are empty without goods.
2. Most of the esstional items not available.
3. Staff not paying any attention to customers and helpful.
Example – I took two full chicken packets from the shelf and wanted to weigh it then the staff name Bagaya told me handover to meat counter. The meat counter staff I requested to cut it into four pieces he refused. I noticed the required equipments available but may be they don’t wanted help the customer. But at K Zone they cut the frozen products also at Food City they do it.
4. Staff not updated on any ongoing promotion. Example on 20th February for DFCC card holders get 10 percent discount on the total bill but non of them aware of it.
5. Staff involved in chats
in corners and not least bothered what customers wanted or try to push the products for sale.
Only the Bakery products trolley the boy little involved to push his trolley products.
5. Vegetables not fresh.
6. Prices bit expensive comparing to Food City
Example B Onion 1 kg RS 160, where as Food City 1 kg RS 120.
0
Super
0
I concur that the vegetables are really fresh and good. Also like the fresh juice bar.
0
specious and filled with supplies. quality is maintained with vegetables too. find it easy to do my shopping.
0