Dialog Axiata Offers and Services Review
Based on 93 Visitor Reviews
29
User Average
Dialog Axiata is one of the forefront runners of innovations and digitalisation of the communication industry in sri lanka since the 1990s. Dialog Axiata is one of the largest telecommunication service providers in Sri Lanka serving more than 50% of the Sri Lankan mobile market.
Dialog Axiata has been named the Most Valuable Brand in Sri Lanka and serves in the Enterprise, Smart Home, Digital and Communications sectors providing many services.
Dialog Axiata Services
Listed in the Colombo Stock Exchange as Dialog Axiata PLC, Dialog Axiata Group offers
- Mobile Telecommunications
- Fixed Telecommunications
- Digital Pay Television
- Digital Services
- Financial Services
- Dialog Broadband Networks (Private) Limited (DBN)
- Dialog Television (Private) Limited (DTV)
- Digital Holdings Lanka (Private) Limited
- Dialog Finance PLC, and H One (Private) Limited
Dialog Contact numbers
Dialog Customer Service and Hotlines are listed below
| Customer Service General | 1777 |
| Technical Support | 0777 676 576 |
| Dialog Mobile Hotline (post paid) | 0777 678 678 |
| Dialog TV hotline number | 0777 679 679 |
| Dialog Mobile hotline (pre paid) | 0777 123 456 |
The priority is only for money and fees, the quality of the service is very poor, (will use Dialog only until another alternative service is available)
0
Hi dear team my acc number 65872064
I have issue with my dialog de coder it’s not working I have put many complaints but they have ignored the complaint and now fro your costumer support today informed your warranty over so have to get new receive de code you have pay 4900
This what you all giving the best service for gold package costumer right I’m really happy with your service it’s worst answer I got from your support I’m ready to disconnect my acc fro dialog TV please do the needful
0
customer care is shit via phone. go to an office, you will get a very good service. coverage is very good. can’t complain compared to the competition.
0
The worst customer service i have ever had from a telecommunication company. They did not cancel a service which was requested 2yrs ago but instead they kept charging without my knowledge and even when their recovery agents followed up, i made the same request for cancellation but no one did what they were supposed to be doing but instead kept charging me. And now when i made a dispute, they are trying to pin the issue on me trying to come up with excuses and trying to make me accept a mistake. Thanks to this shitty company i lost an very important number which impacted alot for my personal business communications as this number was used for online orders in my business plus it was linked with all my backkup recovery OTP password retrievals. Never expected such a service from a company lie Dialog
Not even sure if they will allow this post to be visible
0
If dialog doesn’t improve service and stop sucking up to government in blocking news content, NOBODY CAN PREVENT THEIR DOWNFALL!
0
Dialog is the shittiest fucking service provider/ wifi/ customer service ever.
Useless company. Useless wifi. The worst fucking useless wifi speed is ultra low = 0.12mbps Useless company worst shitting fucking company. I hate dialog. stealing customers money and energy they spent for the money instant data cutt offs the worst big deal in sri lanka = dialog.
0
TV resolution is the worst. Most horrible and worst customer care ever. We have to listen to their stupid recording for like more than five minutes to get a customer care agent. The internet speed is terrible when I buy a 100mbps plan when I check it with a internet speed tester its 20mbps and when in a dialog plan youtube resolution is like 280.low signal strength. low internet speed. The worst ever costumer service. They quickly cutoff data fakely. If we complain them they will block us from some services and hurt customers and ruin customers time, money and energy. They are big cunning liers. I hate dialog. I hate the internate speed and all of others.
0
TV resolution is the worst. Most horrible and worst customer care ever. We have to listen to their stupid recording for like more than five minutes to get a customer care agent. The internet speed is terrible when I buy a 100mbps plan when I check it with a internet speed tester its 20mbps and when in a dialog plan youtube resolution is like 280.low signal strength. low internet speed. The worst ever costumer service. They quickly cutoff data fakely. If we complain them they will block us from some services and hurt customers and ruin customers time, money and energy. They are big cunning liers. I hate dialog .
0
4g is so useless. Highly disappointed. I thought the worst part of coming to Sri Lanka is the government but now I understand its the government including dialog. Customer service is nil. Highly disappointed.
0
Cutomer Service is zero
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