Dialog Axiata Offers and Services Review
Based on 93 Visitor Reviews
29
User Average
Dialog Axiata is one of the forefront runners of innovations and digitalisation of the communication industry in sri lanka since the 1990s. Dialog Axiata is one of the largest telecommunication service providers in Sri Lanka serving more than 50% of the Sri Lankan mobile market.
Dialog Axiata has been named the Most Valuable Brand in Sri Lanka and serves in the Enterprise, Smart Home, Digital and Communications sectors providing many services.
Dialog Axiata Services
Listed in the Colombo Stock Exchange as Dialog Axiata PLC, Dialog Axiata Group offers
- Mobile Telecommunications
- Fixed Telecommunications
- Digital Pay Television
- Digital Services
- Financial Services
- Dialog Broadband Networks (Private) Limited (DBN)
- Dialog Television (Private) Limited (DTV)
- Digital Holdings Lanka (Private) Limited
- Dialog Finance PLC, and H One (Private) Limited
Dialog Contact numbers
Dialog Customer Service and Hotlines are listed below
| Customer Service General | 1777 |
| Technical Support | 0777 676 576 |
| Dialog Mobile Hotline (post paid) | 0777 678 678 |
| Dialog TV hotline number | 0777 679 679 |
| Dialog Mobile hotline (pre paid) | 0777 123 456 |
Most horrible and worst customer care ever.We have to listen to their stupid recording for like more than five minutes to get a customer care agent. 😡😠🤬
0
The worst customer service in telecoms in Sri Lanka. No follow through. Multiple calls required resolve an issue. Surprising from an Axiata company.
The worst connection I ever use. Low coverage. Low signal strength.
0
I’m a dialog user. their services are very bad. They cant talk with customers. we need to pay for the phone bills to contact them than our tv or wifi bill.
very unsatisfying service. Customer care is also bad. every time I informed a complaint about something, told thair had a system issue.
But if we delayed paying the bill. then they contact us and asked when the pay bills. so where is customer care voice mails? that moment they don’t have system issues.
Every time I call the dialog they talk shitty things again and again. they didn’t care what the complaint is. what the bloody hell are they talking about. “we are all ways”.
0
2GB වත් use කරපු නැති දවසක 18GB data කපලා තියනව. complain කලත් තාම හරි පිලිතුරක් නෑ . ඒක නිවැරදි කලේ නැත්තම් ඒක dialog එකේ වංචාවක්
0
low signal strength.
low internet speed.
But good customer service.
When compared better than Airtel.
0
not good GSM
0
Speed is better and more coverage have other than other providers
0
hodai magula
0
very slow connection speed
0