Dialog Axiata Offers and Services Review
Leave A Review
Customer Care
30
Quality of Service
33
Value for Money
30
Based on 85 Visitor Reviews
30
User Average

Dialog Axiata is one of the forefront runners of innovations and digitalisation of the communication industry in sri lanka since the 1990s. Dialog Axiata is one of the largest telecommunication service providers in Sri Lanka serving more than 50% of the Sri Lankan mobile market.

Dialog Axiata has been named the Most Valuable Brand in Sri Lanka and serves in the Enterprise, Smart Home, Digital and Communications sectors providing many services.

Dialog Axiata Services

Listed in the Colombo Stock Exchange as Dialog Axiata PLC, Dialog Axiata Group offers

  • Mobile Telecommunications
  • Fixed Telecommunications
  • Digital Pay Television
  • Digital Services
  • Financial Services
  • Dialog Broadband Networks (Private) Limited (DBN)
  • Dialog Television (Private) Limited (DTV)
  • Digital Holdings Lanka (Private) Limited
  • Dialog Finance PLC, and H One (Private) Limited

Dialog Contact numbers

Dialog Customer Service and Hotlines are listed below

Customer Service General 1777
Technical Support 0777 676 576
Dialog Mobile Hotline (post paid) 0777 678 678 
Dialog TV hotline number 0777 679 679
Dialog Mobile hotline (pre paid) 0777 123 456

95 comments on “Dialog Axiata Offers and Services Review

  1. 1

    Buy a sim today at kandy kcc by counter no 3 @ about 12.30am.girl was there and she telling girl in next desk “sim ekkak ganna awith” and laughed (pal ekata wage).very disquality people in dialog like” linda langa sangame.”.other girl not responded.only the girl involve in my task behave very ugly.

    Breakdown
    Leave A Review

    Customer Care
    0
    Quality of Service
    0
    Value for Money
    0
    0
    0
  2. mge waw app eka මොකක්ද අව්ලක් වේලා කනෙට් වෙන්නෙ නැහැ කොහොමද ඒක හදා ගන්නෙ අයින් කරත් ඒක හරියන්නෙ නැහ මොකද වේලා තියෙන්නෙ

  3. 9
    Customer care and hotline delay

    Dialog hotlines very delay and it sometimes takes nearly 45 minutes. There also have high rates in internet and television. In my experience it is a very painful and if you willing to buy dialog services think twice

    Breakdown
    Leave A Review

    Customer Care
    8
    Quality of Service
    2
    Value for Money
    17
    0
    0
  4. 0
    World worst customer service

    I just only need to find my WiFi account number. my Mobile broken. this boogers are the worst fucking service providers in the whole world. if you can’t provide good service why still provide your products.

    Breakdown
    Leave A Review

    Customer Care
    0
    Quality of Service
    0
    Value for Money
    0
    0
    0
  5. 1
    Ever Worst and Cheating Company in Sri Lanka

    I had balance over 349/- and tried to activate 349/- package ( offer received from my dialog App) when I triying to active error message coming the balance is not sufficient, I contacted customer agent via 1777 one person told it take 20 minutes to activate after recharge. But not already took more than 1 hour yet I cannot activate, again I got a call another customer agent saying reload another 1 or 2 rupee. I have coming to know this guys a doing bagger not a professional business. I would like to suggest go and sit BUS STAND to collect coins 🪙. Dialog is SCAM 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

    Breakdown
    Leave A Review

    Customer Care
    0
    Quality of Service
    0
    Value for Money
    0
    0
    0
  6. 1

    dialog is a joke, they offer 2.5gb for Rs74/- time based package, they also have mentioned on their website ‘A time based data plan is a plan best suited for heavy downloaders’

    Breakdown
    Leave A Review

    Customer Care
    3
    Quality of Service
    0
    Value for Money
    0
    1
    0
  7. 5
    Fuking disappointed about virtual support.

    Need to wait whole day Untill connect to customer center. Fk u dialog 👍

    Breakdown
    Leave A Review

    Customer Care
    5
    Quality of Service
    50
    Value for Money
    50
    1
    0
  8. 0
    poor customer service

    poor customer service
    most of the time they did not answer the customer case calls

    Breakdown
    Leave A Review

    Customer Care
    0
    Quality of Service
    0
    Value for Money
    0
    0
    0
  9. 0

    Shittiest network providers, dont know how to deal with customer complaints other than looting money from innocent people. Wants me to pay for a service that I dont even use. Frustrated please dont, please dont purchase any sim from Dialog we all should boycott Dialog.

    Breakdown
    Leave A Review

    Customer Care
    0
    Quality of Service
    0
    Value for Money
    0
    2
    0

Leave a Reply

Your email address will not be published. Required fields are marked *

Customer Care
Quality of Service
Value for Money
Final Score

The maximum upload file size: 1 MB. You can upload: image, audio, video, document, spreadsheet, interactive, other. Drop file here