Cool Planet Review
Based on 13 Visitor Reviews
42
User Average
Founded in 2006, Cool planet has seen rapid progress becoming one of the leading department stores in Sri Lanka. It offers an array of items ranging from clothing, homeware, Toys, Baby care and much more.
Kandy Cool planet customer servise is worst amonng other shopping copmlex. Don’t go there.
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Thankypu so much for the great customers service at Cool Planet Nugegoda. Thankyou Nirmal and the other staff members who supported me during my recent visit to the shop.
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I’m a royal customer of Colombo 07 showroom.But I had the worst experience at Big Sale today (8.03.2024). Initially, give proper training to your staff, like communication and discipline, to improve their self.They don’t know how to communicate with customers. We are not buying anything free of charge. Where we are purchasing in-store or at a big sale, that’s not a matter for them. They need to treat us as customers in any situation. How can they throw the selected products away when we are billing that same product?Will they do the same thing at the showroom? This happened to me today, and I have a staff code too. If it is necessary, I can provide it.
0
I bought 03 Ferrari T shirts at 1490 each as per price tag. But on invoice the price showed as 1690 which is 200 more per T shirt compared to tag orice.
This is a serious offence as far as the consumer protection act is concerned. Please double check ur invoices. This happened at their newest outlet in Katubedda.
1