Domestic Express Pvt Ltd also known as DOMEX is a large Domestic Courier Service Company in Sri lanka. Founded in 2002, Domex courier service has more than 50 branches widespread in sri lanka.
Domex Courier Services
Domex offers Package pickup service – this can be arranged by calling domex pick up desk – 011 77 59 779 or can be placed via there online form found here.
Domex also offers Cash on delivery, Overnight delivery services for your urgent needs, Special package delivery, Bulk Delivery and many more services.
Domex courier service delivery schedule can be found here
Domex Tracking
Domex also offers tracking for their packages, which can be used on their site and also available here
Domex Courier service contact Details
Domestic Express pvt ltd
No.511, 10th Mile post Road
Boralesgamuwa.
Telephone : (+94) 011 7 759 759
Customer Service: (+94) 0117 759 759
HOTLINE: (+94) 011 7 759 759
CARD CENTER HOTLINE: (+94) 011 7 759 863
PICK UP DESK: (+94) 011 7 75 97 79
PICK UP WHATSAPP NUMBER: (+94) 0770 13 22 32
ENQUIRY WHATSAPP MESSENGER : (+94) 076 441 8851
SALES WHATSAPP MESSENGER : (+94) 076 137 8015
Email : info@domex.lk
The service in Anuradhapura hub is horrible. The supervisor Kushan and office staff is unprofessional.
Pkg picked up on 14th june under 702795179 not delivered todate. Kushan never get back or reply with delivery status.Staff is very rude to callers.
The worst hub of Domex.
Wilhelm
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Very Bad service. They don’t deliver on time and they stole my order and didn’t deliver customer. So I faced so many bad feedback from customer.
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Not recommended.. Choose another courier service when you need to send a parcel. Really bad customer service..never deliver a parcel on time. Never choose Domex…I paid for my parcel but they told me I didn’t pay for it and then they said they couldn’t deliver. Told to pay it back. Wasted my time and embarrassed me. An organization that serves without any responsibility without even looking for such things. Never choose this courier service. Very bad service.
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Not recommended.. Choose another courier service when you need to send a parcel. Really bad customer service..never deliver a parcel on time. Never choose Domex…I paid for my parcel but they told me I didn’t pay for it and then they said they couldn’t deliver. Told to pay it back. Wasted my time and embarrassed me. An organization that serves without any responsibility without even looking for such things. Never choose this courier service. Very bad service.
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Very very poor customer service
They are so careless including the head office
Never ever recommend or choose domex!
Completely disappointed!!
I had to go through frustration because of them
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Very poor customer service!!
I had to go through a lot because of their carelessness!
Even the head office is irresponsible
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I book the courier on 9th April Parcel not collected up to 16th April poor responding to clients
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Never ever recommend the service from Domex services
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I recently had the unfortunate experience of utilizing Domex courier service, and I must say, it was a complete disappointment from start to finish. I initiated a pickup request via their website on April 1st, 2024, but to my dismay, there was no communication or confirmation received until the afternoon of April 2nd, 2024.
Upon reaching out to their customer service via WhatsApp, I was informed that their website was malfunctioning, leading to the lack of response. Despite re-requesting the pickup, nothing was done, and my package remained uncollected.
Promises were made for a pickup on April 4th, 2024, yet once again, there was no follow-through. Even after reaching out on April 5th, 2024, to inquire about the status of my package, there was complete silence from their end.
The sheer lack of professionalism, communication, and failure to fulfill basic service requests make me question the reliability and competency of Domex courier service. I would strongly advise against entrusting them with any important deliveries.
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This is the worst courier service in Sri Lanka. I sent a parcel from Diyatalawa to Maduruoya yesterday(Glass Bottles with some food items). All of those bottles were totally damaged & all food items were mixed in the box. I clearly mentioned this on the box. I guess employees of Domex played cricket or football with our parcels. If not, this cannot happen. Very bad service. Never recommend for anyone.
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