Pronto Courier Services Review
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Customer Service
9
Quality of Service
14
Based on 32 Visitor Reviews
16
User Average

Pronto Lanka is a Domestic Courier Service Company in Sri Lanka, handling time sensitive documents and packages for corporate and individual clients. Pronto Lanka was incorporated in 1987 and has been offering its services in sri lanka for more than 30 years.

Pronto lanka courier service offers

  • documents and packages delivery
  • Courier mail bag services
  • Mail room management
  • Medical Delivery
  • Warehouse management solution
  • Cash on delivery
  • Flash Delivery
  • Confidential and sensitive documents and parcel delivery.

Pronto Head office Contact details

160/16 Kirimandala Mawatha, Narahenpita, Colombo 5, Sri Lanka.
contact no – (+94)112 102 700

Pronto Courier parcel tracking

Pronto Parcel tracking can be done by visiting there website of from the form below.

Track & Trace

 
Track

 

35 comments on “Pronto Courier Services Review

  1. 0

    Do not use this courier service. They will not deliver your parcel, nor answer your calls. No one answers the hotline or any of the branch numbers. I had to go to the head office to collect my parcel. There were customers there waiting to collect their parcels after 2 months of waiting for delivery. Absolutely useless. I have no idea how they are still in business.

    Breakdown
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    Customer Service
    0
    Quality of Service
    0
    0
    0
  2. 0

    Not recommended at all
    doesn’t give a sh*t about customer’s and there package’s
    Doesn’t answer to calls
    They deliver your parcel whenever they want
    i have paid extra to care about my parcel.
    wasted money broke everything inside the package
    sh*test Courier service in sri lanka Not recommended at all

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    Customer Service
    0
    Quality of Service
    0
    1
    0
  3. 4
    Very bad communication of delivery drivers

    Driver has called one time and i missed the call. later i redialed the number and the drvier started to blame me. Aslo he said you will get the parcel after 3 days. one of the worst courier service i have experienced.

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    Customer Service
    0
    Quality of Service
    100
    1
    0
  4. 0

    This is worst courier network i have ever seen in sri lanka. If not contact me Via my email address I will share the details and recordings how they treated to customers.
    Email – emmapacker9010@gmail.com

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    Customer Service
    0
    Quality of Service
    0
    1
    0
  5. 2
    Delivery delay / miscommunication/lack of details

    My encounter with Pronto Lanka courier service was highly unsatisfactory. The delayed delivery, coupled with a lack of information and poor customer service, created a challenging experience. The overall service exhibited a level of incompetence and disregard for customers that is concerning. I would advise avoiding this service unless you’re prepared for unnecessary stress and disappointment.

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    Customer Service
    1
    Quality of Service
    0
    0
    0
  6. 3

    Worst of worst. The office line is forever busy. Cannot contact anyone
    Very disappointed
    Recommend PROMPT EXPRESS . They are actually prompt

    Breakdown
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    Customer Service
    4
    Quality of Service
    1
    1
    0

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