Airtel Sri Lanka is owned by Bharati Airtel Limited with operations in 20 countries across Asia and Africa. it offers 2G, 3G and 3.5G wireless services and mobile commerce. Starting it’s operations in Sri Lanka in 2009 has a large user base.
Airtel Sri Lanka is owned by Bharati Airtel Limited with operations in 20 countries across Asia and Africa. it offers 2G, 3G and 3.5G wireless services and mobile commerce. Starting it’s operations in Sri Lanka in 2009 has a large user base.
Terrible service. Regret signing up!
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Nowadays speed is worst always between 100kbps to 1mbps, maximum 1mbps and that is also rare to be seen.
Low signal strength in 4G
Most of the time it shows me E suddenly, it was irritating me while playing multiplayer games
Due to this issue I stop using Airtel service.
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Airtel has got the worst customer service I have ever come across. My service got disconnected without informing or warning me of, which caused me getting stuck on a busy day, being unable to do my work. I then rang the customer service from 555 to find out why my service got cancelled. I was told to provide the NIC details at the nearest communication centre, but I have not got any nearby. I requested them to keep my service active at least for a day, until I manage to provide the details they asked for. The customer service assistant hung up the call, without considering my request. It is worrying to see them not having a courtesy to listen customer’s issues. The relevant regulatory bodies such as TRC (Telecommunication Regulatory Commission), need to educate operators as to how to deal with customer queries.
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THERE ARE DONT RESPONSE ABOUT CUSTOMER SATISFACTION
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Very bad network
My Airtel sim inactive for the freedom ****
i like to use airtel.it’s rialy useful….
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Very bad coverage in sri lanka.Not 4G support in sri lanka.
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Very bad coverage in sri lanka.
Customer service is chaotic.
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I am satisfied to airtel internet speed
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Good Service. high Speed 3G our area
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