Sri Lanka Mobitel Review
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Customer Care
26
Quality of Service
24
Value for Money
26
Based on 84 Visitor Reviews
25
User Average

Commencing operations in 1993, Mobitel was one of the foremost mobile service providers in Sri Lanka, beginning operations using first generation cellular technology. Currently Mobitel has a customer base of over 5 million Active connections.

88 comments on “Sri Lanka Mobitel Review

  1. 16

    බොරුවට 4g පෙන්නව විතරයි පට්ට slow දැන් නම් එපාම වෙලා තියෙන්නෙ මගේ number පරන නිසා ඔක්කොම ගාව ඒක තියෙන්නෙ නැත්තං අයින් කරල දැන් නම් පට්ටම ජරාවක් slt mobitel වෙන්න කලින් හොදයි එතනින් පස්සෙ නම් වැඩක්ම නෑ 🤮🤮🤮. මේ page එක load වෙන්නත් පැයක් විතර බලන් හිටියා match එක බලන්නත් නෑ ###ta

    Breakdown
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    Customer Care
    31
    Quality of Service
    13
    Value for Money
    3
    0
    0
  2. 5
    too low speed in time base plan. Can t do anything with it.cheap data packages.Not worth for money

    too low speed in time base plan. Can t do anything with it.Cheap data packages. Not worth for money

    Breakdown
    Leave A Review

    Customer Care
    16
    Quality of Service
    2
    Value for Money
    3
    0
    0
  3. 1

    I am extremely disappointed with the service provided by Mobitel. I recently needed to transfer my eSIM to a new device and was shocked to find out that, despite this being a digital service, I was required to visit a physical branch to complete the process. This is incredibly inconvenient and goes against the very purpose of using an eSIM.

    What makes it worse is that I have previously activated my eSIM without any such hassle. It feels like Mobitel is moving backward rather than embracing the digital solutions that customers expect in today’s world.

    Instead of providing a simple online solution, I’m now forced to waste time visiting a branch for something that could have easily been handled remotely. This kind of service does not meet the standards expected from a leading telecom provider.

    Mobitel needs to seriously reconsider how they handle eSIM requests and offer solutions that respect customers’ time and convenience.

    Breakdown
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    Customer Care
    1
    Quality of Service
    1
    Value for Money
    2
    0
    0

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