Domestic Express Pvt Ltd also known as DOMEX is a large Domestic Courier Service Company in Sri lanka. Founded in 2002, Domex courier service has more than 50 branches widespread in sri lanka.
Domex Courier Services
Domex offers Package pickup service – this can be arranged by calling domex pick up desk – 011 77 59 779 or can be placed via there online form found here.
Domex also offers Cash on delivery, Overnight delivery services for your urgent needs, Special package delivery, Bulk Delivery and many more services.
Domex courier service delivery schedule can be found here
Domex Tracking
Domex also offers tracking for their packages, which can be used on their site and also available here
Domex Courier service contact Details
Domestic Express pvt ltd
No.511, 10th Mile post Road
Boralesgamuwa.
Telephone : (+94) 011 7 759 759
Customer Service: (+94) 0117 759 759
HOTLINE: (+94) 011 7 759 759
CARD CENTER HOTLINE: (+94) 011 7 759 863
PICK UP DESK: (+94) 011 7 75 97 79
PICK UP WHATSAPP NUMBER: (+94) 0770 13 22 32
ENQUIRY WHATSAPP MESSENGER : (+94) 076 441 8851
SALES WHATSAPP MESSENGER : (+94) 076 137 8015
Email : info@domex.lk
bad service, it take more than 4 days to dilivery
Writting from ampara district. Ugliest ever service. Their delivery men don’t want to come to doors. They come to luxury places (like 3-4km far from home) amd ask us to come there. If we tell to come home they argue with us. 3rd class courier. People don’t use this courier anymore.
very poor service .Never recommend anyone .special kaduwela branch .bad customer service
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Yeah. Very true. Very bad service.
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Excellent service of Mirigama branch we appreciate that. Thank you.
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මුන්ගෙ head office එකේ ඉදල ඔක්කොම එක්යි. කස්ටමර් කෙනකුට කතා කරන්න දන්නෙ නැහැ. පාර්සලයක් ගැන ඇහුවම උන් කියන්නෙ පුළුවන් වෙලාවක දෙන්නම් කියල. කිසිම හේතුවකට කිසි කෙනෙක් කිසිදෙයක් දෙන්න එපා. poor service
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ඒකනම් ඇත්ත. එකක් තියෙනවා තවම බොරලැස්ගමුව domex එකේ..අපි සල්ලි දීල යවනව..උන් ඒකෙ තියන් ඉන්නව. operation issue ලු..customer පාර්සලය එපා කියනව..එතකොට ඒ පාඩුව කාටද. managers ලා hot line එකේ ඉන්න එවුන් කොහෙන් අරගත්ත උන්ද මන්දා.කතා කරන්න දන්නෙ නෑ..අද යාවිද කියල කියන්න බෑලු..
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very poor service. no tracking or checking system.
totally disappointed.
never go Domex.
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I’m very dissapointed about this service.. Specially about Monaragala branch. I never recommended this service again .. I am a artist & I sent more parcels through this curier service before … Your monaragala branch staff don’t know at least how to talk with customers.. very poor customer service and they damaged my parcel. It is ok but I had to paid the curier charges twice …They damaged my parcel and they informed me that my parcel returned . I didnt argue with them and I bore the loss. Then I put a new frame and gave them … Then they informed me to pay the curier charges twice for returned cost and new curier cost . The damage was not my fault & I paid curier charges twice .. Never recommended this service to anyone .. Very dissapointed .
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මහ ජරාම කුරියර් service එකක්. Special කුලියාපිටිය branch manager is cheap and third class one. Phone answer na waiting innawa. Land line busy karala phn ain karanawa.nathnm cut karala off karanawa. Parcel check in welada kiylawth kiynne na.hotline ekath emai.boru kiynwa. Check in una ewa na kiynwa. System is very poor. Sallith gewala api eunge loku kam balannath onii. Parcel පයින් gin denna puluwan eun deliver karanna kalin🤣🤣🤣. කූබි ගීන් බඩු වලට eunge shop wla tiyna innwa sathi ganan. Deliver karanne na. කාලකන්නි. Complain කරත් වැඩක් නෑ. එඋන් ඔක්කම එකයි.
The worst courier service ever! Worst staffs. Mannerless. No courtesy at all. Will not recommend this courier service.
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Dear all,
My currier was posted on 2022/05/23 from Bandarawela to kaduwela. Since today we didn’t find a way to contact kaduwela branch. No one answered landline or hotline .
When I inquired kaduwela branch manger gave the phone to a girl who is next to him and her answer was receivers numbers one digit was missing. I asked wether they phoned the sender. They have phoned only once. Any person can miss a call if someone phones only one time.
Then my sender has to go to Bandarawela branch yesterday to inquire again as since 24th of may no one is answering the landline on domex web.
I have complained the kaduwela branch manager today 27th too. He seems to ignore my complain and didn’t apologize even.
First of all any business ( people recruited ) should have curtsy to apologize their customers for the mistake they had not contacting sender since 24 th of may.
Domex currier service will not be given credit by my family as it is 4 days since the parcel has been sent.
Domex currier is a utter failure in customer service without having curious people without any humbleness to apologize.
(A teacher from a renowned girls school in Bambalapitiya )
The worst courier service ever. The staff in the narahenpita branch is really bad. Even we pay for the service we get from them, they treat us like we are beggars, getting their service free of charge. The way drivers are treating the customers is very bad. When delivering my parcel one driver contacted me and told that he can’t unload my parcel from his vehicle , he is not a ” Nattami” and continued scolding me that I had to cut the phone becuase he is not stopping scolding me. I still can’t understand what is my fault to get scolded by a driver like that. Branch staff also not giving correct information about these drivers. When I contacted narahenpita branch regarding this they said, they will deliver it again on the same day. But in the evening they are telling, they can’t deliver it because soon they are going to close the branch, if I want get my parcel on same day, i have to collect it by myself. So I had to arrange transport by myself to get my parcel.
This is the worst courier service ever and will never recommend to anyone forever. Don’t use this courier service to deliver your parcels.
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