Dialog Axiata is one of the forefront runners of innovations and digitalisation of the communication industry in sri lanka since the 1990s. Dialog Axiata is one of the largest telecommunication service providers in Sri Lanka serving more than 50% of the Sri Lankan mobile market.
Dialog Axiata has been named the Most Valuable Brand in Sri Lanka and serves in the Enterprise, Smart Home, Digital and Communications sectors providing many services.
Dialog Axiata Services
Listed in the Colombo Stock Exchange as Dialog Axiata PLC, Dialog Axiata Group offers
- Mobile Telecommunications
- Fixed Telecommunications
- Digital Pay Television
- Digital Services
- Financial Services
- Dialog Broadband Networks (Private) Limited (DBN)
- Dialog Television (Private) Limited (DTV)
- Digital Holdings Lanka (Private) Limited
- Dialog Finance PLC, and H One (Private) Limited
Dialog Contact numbers
Dialog Customer Service and Hotlines are listed below
Customer Service General | 1777 |
Technical Support | 0777 676 576 |
Dialog Mobile Hotline (post paid) | 0777 678 678 |
Dialog TV hotline number | 0777 679 679 |
Dialog Mobile hotline (pre paid) | 0777 123 456 |
Signal ඇත්තෙත් නැහැ. device 2ට වඩා connect කරන්න බැහැ.
customer care උන්ට කියන දේවල් තේරෙන්නේ නේ. complain දැම්මම කිසිම response එකකුත් නැහැ.
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Dialog is one of the worst telecommunication companies in the world and in Sri lanka.
I have personally used the best and the most expensive packages dialog has to offer.
From 4G WIFI to most expensive Dialog Fiber (personal and business connections.)
I must say the service and the quality is utter disappointing.
Do not recommend to anyone to use dialog.
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i bought dialog tv connections last yesr (2023) August. only one month it’s worked but now almost 08 months but no connections. how many times we complained but useless. we visit dialog arcades / content call center,but no response. finally i feel this is a very worst service provider in the world. not recommending for anyone to buy a service from dialog
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So not happy about the services., I use the pay master app. There are so many bugs in it.. it’s wasting money so much. Going I change my dialog sim and use another service
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very bad service….1777 hot line not answer …waste my time..dialog sri lanka very bad
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worst ever customer service hotline in Srilanaka
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very bad customer care
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Fake promotions. Can’t get a solution for customer issues neither from the whatsapp number nor the call center agents. Don’t steal money from inoccent people.
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very poor quality service experienced in the main Dialog office at union place.
very bad customer care
30mins taken for bill payment
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I don’t know where to start i have requested and LAN network system for all almost an week. They were calling and massage me about the network till i made the payment.
Once the payment was done no call or no reply to any of my emails and massage. Plus poorly managed costumer services.Kegalle DIALOG is the worst.Dialog customer service is very bad.🤬😡🤮🤮🤮😡🤬
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