PickMe review
Based on 19 Visitor Reviews
33
User Average
PickMe’ is a Taxi Hailing Service made by a sri lankan team of entrepreneurs and offers three-wheels to cars vans and many solutions for transportation of people and goods.
PickMe’ is a Taxi Hailing Service made by a sri lankan team of entrepreneurs and offers three-wheels to cars vans and many solutions for transportation of people and goods.
we order van from Mirissa to Hikkaduwa. Somebody call us, one hour before pick up time, that our trip was cancelled. This app is good only for check price. Delete it and never more use it.
0
The entire experience of a smooth booking process done via PickMe call centre (1331) to book a taxi to go to Airport on the night of the 27th September was ruined due to a shirty unprofessional unreliable moron of a driver who decided to cancel the booking and decide to go offline leaving me stranded.
The flight was scheduled to depart at 1205 midnight and the requirement to be at the Airport is 3 hours prior due to various checks and procedures which needs to be followed.
This moron of a driver who was supposed to be at my location at 8pm, calls me at 0745pm and tells me he is on his way, and suddenly at 0815pm decides to cancel the booking and go offline leaving me stranded with only less than an hour left to report to the Airport.
The call centre was good enough to try to arrange for another driver, but due to the unreliable nature of the previous driver, I had to decline the offer and find my own arrangement to go to the airport.
Pick Me, please refrain from recruiting such pathetic, unreliable, unprofessional, unethical drivers who put us passengers in difficult situations, and also tarnish any reputation you have left in the market.
(I made the booking with the Pick Me call centre at 0327pm, they forwarded the Confirmation at 0735pm – Screen Shot attached)
Booking Confirmation – 602396488
Driver – Chandana
Contact Number – 0777602070
Vehicle Type – Mini
Vehicle Number – CBB9246
0
Vehicle number AAQ 8434 taxi driver suboda he is a very cheating man. He over charged for my trip, he is careless person and he try to cheating me. Due to such people, the customers are inconvenienced
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They bar me off the app and then continue to charge me for the pickme pass service for 4 months until I had to change bank details.
The first couple of months they swore it would not happen again and would refund until it happened yet again.
After continuous calls a Mannikam Aghilan starts communicating only to completely dismiss my complaints while I’ve sent all proof of the charges. Worst customer care ever with absolutely zero accountability!
So just after this ☝🏽 rant I also lodged a complaint with the consumer affairs authority 👇🏽
http://www.caa.gov.lk/web/
Pickme was in contact just a few days after letting me know that they will process the full refund and they actually did as CAA had looked into the matter and requested a full report.
Shocking and amazed!
The consumer affairs authority does actually work!
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1
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I recently had a fantastic experience using Pick Me and their upfront fare payment method. The transparency they provide in their pricing is truly commendable. Before even starting my ride, I was able to see the fare estimate, which gave me a clear understanding of what I would be charged. It was refreshing to have such transparency, as it allowed me to plan my budget accordingly.
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Very lost to drivers (1st km only 150) 1 KM Rs.33 so 10 KM Rs 330 after pickme charge reduced we will get Rs270 fuel and oil cost to 10KM Rs 250 and our profit is only Rs 20/- for 10 KM 😄😄😄 what the f**k
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I’m driving uber drive now it’s giving Rs 100/- for every 1 Km 👍
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I had 2 negative pickme rides recently. One driver charged me cash when I was charged from my card as well. He even asked me to review him and while doing it I didn’t notice I was charged.
Secondly today, the rider dinesh yr1609 overcharged me by charging Me even before I got into the took. My estimated ride was only 1.36 km but he has charged me for 4.85 km. He didn’t even end the trip as soon as he dropped me. These people are so petty. Really disappointed
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