KFC Sri Lanka Review
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Customer Service
20
Quality of Food
33
Value for Money
31
Based on 16 Visitor Reviews
28
User Average

KFC Sri Lanka Review is based on user Experience. KFC is the Sri Lankan Franchise of the world renowned Kentucky Fried Chicken Chain. The first KFC outlet in Sri Lanka was opened at Majestic City in 1995 & since then it has steadily expanded all over sri lanka with 58 outlets, offering both the KFC menu and sri lankan dishes for takeaway, delivery and dine in.

KFC Dine in Experience

KFC Sri Lanka dine in experience is almost the same in every outlet you visit. the finish of the walls, wall art, lighting and furniture all follow the same selection and style. This provides a friendly and a home feeling for the dine in.

KFC Sri Lanka Reviews

This page has a collection of KFC Sri Lanka Reviews, hinting at the user experince you can expect from the Sri lankan chian.

KFC Sri Lanka Contact Details

Corporate Head Office, No. 40, York Street, Colombo 01, Sri Lanka

Contact Corporate – +94 112 427 777 | +94 112 427 500

Delivery Hotline – Phone – 0115 532 532

Website – https://www.kfc.lk/

KFC Sri Lanka Opening Times

Monday10am – 11 pm
Tuesday10am – 11 pm
Wednesday10am – 11 pm
Thursday10am – 11 pm
Friday10am – 12 pm
Saturday10am – 12 pm
Sunday10am – 12 pm

19 comments on “KFC Sri Lanka Review

  1. 12

    Me and my wife came to spent our dinner in Batticaloa KFC on 22.08.2023. We ordered three items. We both are very disappointed about the food. Chicken bites doesnโ€™t contain a bit of salt. Worst experience. Further I could see some other customers also complaining the same thing to the manager.

    Breakdown
    Leave A Review

    Customer Service
    18
    Quality of Food
    7
    Value for Money
    10
    0
    0
  2. 46
    Efficiency of Service

    The efficiency of the service is very bad in Gampaha outlet. It tooks 45 mins to make my order ready. Once I inquired, it was missed out from their backend.

    Breakdown
    Leave A Review

    Customer Service
    0
    Quality of Food
    50
    Value for Money
    87
    0
    0
  3. Very worse not recommended for foreigners,
    Very bad customer service for their dining customers , due expense of electricity they restaurant are out of Air conditioner

  4. 50

    Worst customer service.
    Not recommended for anyone to have KFC Srilanka
    Very Disappointed ๐Ÿ˜ก๐Ÿ˜ก

    Breakdown
    Leave A Review

    Customer Service
    50
    Quality of Food
    50
    Value for Money
    50
    0
    0
  5. 7
    Pathetic and disgusting Service

    hello.,.yes. Totally agree with you. They are not even aware of their own brand standards. they have no SOPs…..Very pathetically managed. Almost like those kade. They have no clue what is QSC and V is…. Very poorly and unprofessional management.

    Breakdown
    Leave A Review

    Customer Service
    0
    Quality of Food
    14
    Value for Money
    7
    0
    0
  6. 1

    Very pathetic customer service.ordered only but not delivered yet after 2 hours .
    Even no phones answer hot line number

    Not recommended for anyone to have KFC Srilanka

    Disappointed ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ 

    Breakdown
    Leave A Review

    Customer Service
    0
    Quality of Food
    0
    Value for Money
    0
    0
    0
  7. 2

    compare with other online services, KFC very poor communication service. almost dumb service. no SMS no calls no e mails. we have to call hotline and ask about order. but there is no proper system to check order reference. they transfer to outlet. We have to starve for hours and spend on extra calls 2023.03.07 I caled jawatta outlet from 077 8888896 more than on hour my order is still not delivered to next door Colombo 05 KFC srilanka sucks big Time

    Breakdown
    Leave A Review

    Customer Service
    0
    Quality of Food
    0
    Value for Money
    0
    0
    0
  8. CLOSE THIS BUSINESS… WORST FOOD PROVIDER IN THE WORLD… I WORK FOR FOCUS BRANDS USA. I SUBMITTED ALL AGAINST THEM ITS VERY SOON I HOPE TO VISIT FRANCHISE

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Customer Service
Quality of Food
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