KFC Sri Lanka Review
Leave A Review
Customer Service
21
Quality of Food
34
Value for Money
29
Based on 27 Visitor Reviews
26
User Average

KFC Sri Lanka Review is based on user Experience. KFC is the Sri Lankan Franchise of the world renowned Kentucky Fried Chicken Chain. The first KFC outlet in Sri Lanka was opened at Majestic City in 1995 & since then it has steadily expanded all over sri lanka with 58 outlets, offering both the KFC menu and sri lankan dishes for takeaway, delivery and dine in.

KFC Dine in Experience

KFC Sri Lanka dine in experience is almost the same in every outlet you visit. the finish of the walls, wall art, lighting and furniture all follow the same selection and style. This provides a friendly and a home feeling for the dine in.

KFC Sri Lanka Reviews

This page has a collection of KFC Sri Lanka Reviews, hinting at the user experince you can expect from the Sri lankan chian.

KFC Sri Lanka Contact Details

Corporate Head Office, No. 40, York Street, Colombo 01, Sri Lanka

Contact Corporate – +94 112 427 777 | +94 112 427 500

Delivery Hotline – Phone – 0115 532 532

Website – https://www.kfc.lk/

KFC Sri Lanka Opening Times

Monday 10am – 11 pm
Tuesday 10am – 11 pm
Wednesday 10am – 11 pm
Thursday 10am – 11 pm
Friday 10am – 12 pm
Saturday 10am – 12 pm
Sunday 10am – 12 pm

30 comments on “KFC Sri Lanka Review

  1. Quality of service is not up to the brand standards, Managers and team members are not polite with the customers, QSC (Quality, Service and cleanliness) are not maintained.
    RBI (Restaurant Brands International) to work a lot; as in they should do a mystery visit instead of showing their identity.
    IN A WORD I CAN SAY THAT KFC WILL FALL VERY SOON IN SRILANKA

    1. hello.,.yes. Totally agree with you. They are not even aware of their own brand standards. they have no SOPs…..Very pathetically managed. Almost like those kade. They have no clue what is QSC and V is…. Very poorly and unprofessional management.

      0
      0
  2. 40
    Do not use KFC

    Now KFC restaurant are not in acceptable quality level.Most are staff members do not have any experience. They do not know the customer care. Communication skill is in very low. Prices of all menus increases are quality, size are decreases. Not worth for our money. Please do not use KFC.

    Breakdown
    Leave A Review

    Customer Service
    40
    Quality of Food
    40
    Value for Money
    35
    0
    0
  3. 26
    Shameless and pathetic

    I had a sawaan from Matara KFC and decided never to visit it ever again. The sizes of Chicken pieces had been manipulated,so we got some scrawny dry littlest pieces,ashamed of myself for just being there.I hope businesses like this get lost from this country.I’m planning to inform to kfc in the USA so you will be punished for tarnishing their hard earned reputation. Besides I am planning to start a campaign against your shoddy food products on social media.
    Phone 0777387072

    Breakdown
    Leave A Review

    Customer Service
    43
    Quality of Food
    12
    Value for Money
    24
    0
    0
  4. 30

    compare with other online services, KFC very poor communication service. almost dumb service. no SMS no calls no e mails. we have to call hotline and ask about order. but there is no proper system to check order reference. they transfer to outlet. other thing is unable to pay online. world wide service but still in stone age. like kentucky very old.

    Breakdown
    Leave A Review

    Customer Service
    11
    Quality of Food
    52
    Value for Money
    41
    0
    0
  5. 4

    Very bad quality. Offers are even worse. Chicken pieces are very tiny and not worth for the price. Only price rices and quality reduced. Very bad quality and the customer service is very cheap at kfc – Kadawatha.

    Breakdown
    Leave A Review

    Customer Service
    0
    Quality of Food
    3
    Value for Money
    10
    0
    0
  6. 50
    Less for more

    Aginomoto කන අයට නං මරු. ඉසංසර තිබුන රස වගේම quality එකත් දැන් බැහැල.

    Breakdown
    Leave A Review

    Customer Service
    50
    Quality of Food
    50
    Value for Money
    50
    0
    0
  7. 33
    Kfc manager get drunk and try to attack the customer

    I had issue with my KFC delivery in wattala KFC when I went there to talk with manager some KFC worker lady came to talk with me about the issue that I had about my order and this guy in the KFC he said he is the manger in KFC of wattala he started to yell and talk to us in bad Language and try to attack us he was totally drunk. The KFC management should take some serious action about this guy he was the manager of that KFC they should not have a person like that in a working place !!

    Breakdown
    Leave A Review

    Customer Service
    0
    Quality of Food
    50
    Value for Money
    50
    0
    0
  8. 45
    Never coming here again

    The shi#t is so f-king disgusting the chiken wings are soaked with oil the only thing good about the chiken wings are only the top laver and the biriani is also shi#ty, the drinks aren’t cool and the second time ordered drinks the drinks didn’t come with ice cubes 😑

    Breakdown
    Leave A Review

    Customer Service
    0
    Quality of Food
    95
    Value for Money
    39
    0
    0
  9. 44
    Chicken with lots of oil

    Used to be a good place. Now the chicken bucket is just an oily mess. You are addicted to the top covering of the chicken and the inside is just soaked in oil. Not getting the 12 pcs chicken buckets again. Pizza is a good option than eating this unhealthy oily slobs.

    Breakdown
    Leave A Review

    Customer Service
    59
    Quality of Food
    26
    Value for Money
    48
    1
    0
  10. 55
    good chicken

    good for chicken stuff. but slightly overpriced. i find the bbq chicken tastier compared to the ordinary fried chicken.

    Breakdown
    Leave A Review

    Customer Service
    52
    Quality of Food
    68
    Value for Money
    46
    0
    0

Leave a Reply

Your email address will not be published. Required fields are marked *

Customer Service
Quality of Food
Value for Money
Final Score

The maximum upload file size: 1 MB. You can upload: image, audio, video, document, spreadsheet, interactive, other. Drop file here