Kapruka Review
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Customer Service
25
Product Quality
30
Value for Money
25
Based on 26 Visitor Reviews
26
User Average

Kapruka.com provides all kinds of products from food, household items to car rentals, delivery, Gift items, online purchases and even has it’s own courier service called Grasshopper.

34 comments on “Kapruka Review

  1. 50
    Disappointed customer

    I was under the impression that Kapruka was a trusted & ethical business and have used their services many times in the past mainly to send cakes to my family in Sri Lanka. However, having compared the prices of their cakes & other household items with other similar online businesses I have been disappointed with the huge difference in price & hence wouldnโ€™t be using their service again.

    Breakdown
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    Customer Service
    84
    Product Quality
    75
    Value for Money
    12
    3
    0
  2. 1
    Useless Customer service team

    I ordered a gift and put a wrong email address and when I gave all my information and asked them to change my email so that I will get confirmation when my gift delivered.. Customer service said itโ€™s not possible to change the email . Even after paying extra $26 delivery!!!!

    Customer care is really bad and I have been using them very long time

    Very disappointed

    Breakdown
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    Customer Service
    2
    Product Quality
    0
    Value for Money
    0
    1
    0
  3. 1
    scammers all the way

    Kapruka, a shady business that plays different time to time. had an order for goods at lockdown period and the amount they were charging n scamming was out of this world. buggers.

    Breakdown
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    Customer Service
    3
    Product Quality
    0
    Value for Money
    0
    1
    0
    1. Never recommended for the cake๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž already i paid for greeting top on cake ๐Ÿ˜’๐Ÿ˜’๐Ÿ˜’ like simple cake

      0
      0
  4. I ordered a birthday cake on 20th to the package have to deliver on 25th morning. today is 26th still, they didn’t deliver it. poor service.very disappointed with the service. Don’t order birthday cakes from these thieves. I called the customer care hotline and they didn’t apologise.

  5. 80
    Reliable Service

    Provide good reliable service. Prices of the goods are little bit too high. Customer service is good. Deliveries are fast and punctual.

    Breakdown
    Leave A Review

    Customer Service
    90
    Product Quality
    85
    Value for Money
    66
    2
    1

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Customer Service
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Value for Money
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