Dominos Pizza Review
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Customer Service
34
Quality of Food
33
Value for Money
33
Based on 40 Visitor Reviews
35
User Average

Domino’s offers Pizza & other Fast food types & has gone deep into combining Sri Lankan Food into there pizza line, introducing the customer to a more Sri Lankan food palette.

45 comments on “Dominos Pizza Review

  1. 1
    Disgusting

    Tried to place an Order online, the web and App both were not working. No help from Customer service. Very poor service.

    Breakdown
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    Customer Service
    2
    Quality of Food
    0
    Value for Money
    0
    0
    0
  2. Awful
    The pizzas used to tase better some time back but now it feels like eating dry bread. Not to mention the size / amount. It is very small compared all of the other pizza places. Most importantly be very causios when ordering online. They tent to cancel oders but never refund the money you have paid. Same thing happened to me. It has been almost 3 months now the payment i have made for the online order which got cancelled was never transferred although i contacted them more than 7 times. Wors place ever

    1. This is an advice to all please do not use Domino’s Pizza app for make an orders.
      Today on 15/04/2023, I placed an order via Dominos app, my payment was deducted from my account as I made the payment via VISA card but my order was not confirmed. No one is answered hotline I do not know what happen to my cash deducted from my bank account.
      Very very poor service please do not use Domino’s app for make an orders

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  3. 13
    Disgusting

    Today, I ordered a Thanduri Chicken Pizza, and what a disappointment. Even these typical cunts have increased the prize but there were few tiny chicken pieces on it. Also, the taste was so disgusting.
    This is how they value their customers. Here, we, Sri Lankans always ready to pay any cost for the quality food but, these idiots will never understand the value of their customers.

    Breakdown
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    Customer Service
    34
    Quality of Food
    5
    Value for Money
    1
    0
    0
  4. 38
    Pizza without a flair!

    Usually a good everyday pizza, Domino’s in recent times have grown to be unresponsive and unwilling. A standard weekend order of a large SL chicken curry pizza and garlic bread for my aged parents (74 and 84) mid Feb to be delivered at a specific time. Due to heavy showers the pizza was delayed by over an hour. Called with concerns only to be put on a lengthy hold with promises that the Union Place Manager would call back. 4 calls. No returns. 3 weeks nearing.

    Kasuni, a customer rep has no idea what serves on the online menu, insisting she knows right, leaving the client with an unpleasant feel. Whatever happened to cooperation and customer priority?

    Wake up Domino’s. Customer feedback is vital in any business. If you can’t satisfy your customer there are other outlets ever willing to comply, and not just on a rainy day!

    Breakdown
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    Customer Service
    5
    Quality of Food
    60
    Value for Money
    50
    0
    0
  5. 91
    Once in, you are always in

    regular customer with them. best thing is they got offers and keep us upto date on very good deals. food quality is good and you never have to worry on oily meat but order a pizza that’s helthier..

    Breakdown
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    Customer Service
    99
    Quality of Food
    95
    Value for Money
    79
    0
    0
  6. 43
    Worest pizza and chocolate lave cake ever

    I have gone to dehiwala dominoz eat pizza and chocolate lava cake worest pizza and lava cake i evere ate.after that day to present moment i never go there.comparing to starting day to last day i went it was going down day by day.pizza quality is not good, not very tasty, given amount is very small comparing to money i have spent. Lava cake is also not good very small. Pizza hut lava cake is much better than dominoz pizza hut lava cake. Customer service is good. Value for money is very low

    Breakdown
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    Customer Service
    90
    Quality of Food
    21
    Value for Money
    19
    0
    0
    1. yesterday I had a very very bad experience in dominoz mattakuliya branch staffs are very unprofessional they are not returning balance money to costumers and backbiting the costomer in front of costomer and the pizza also very poor not a complete pizza if compare to any other pizza shop we cooked at home better than pizza which I had yesterday at dominoz manager please consider about this I think that s the reason they don’t have enough costomer in mattakuliya branch

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