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Bank of Ceylon review
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Customer Service
27
Quality of Service
22
Based on 7 Visitor Reviews
28
User Average

Bank of Ceylon, the leading financial institution in Sri Lanka, offers a wide array of trusted and innovative banking services for individuals and businesses, ensuring a seamless and rewarding banking experience

9 comments on “Bank of Ceylon review

  1. 89

    worst customer service ever had….today I went to BOC ja ela bank just to get the online banking service.i went there at 12pm and stayed for like 4hrs.i closed my account because of this bad experience.i don’t recommend for any of the young people to have accounts in this bank because U have to cancel all your important works and stay hours to get done works through this shit bank ๐Ÿ˜ก๐Ÿคฌ

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    Customer Service
    89
    Quality of Service
    50
    0
    0
  2. 5

    The worst bank in Sri Lanka. Because it takes many hours to enter the bank remittance of their trade department (Head office) into the customs system. They wasted people’s time. I complained about this. He says he will see, that’s all. I wanted to tell you about this because this happens every day. ๐Ÿ˜กโœ‹

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    Customer Service
    5
    Quality of Service
    5
    2
    0
  3. 50
    Very Good

    for My experience is very good bank customer service is good . I With withdraw money from my NRFC account from Digana. Digana Branch Manager help me and with in one hour I collect the money, Staff are very kindly. Highly appreciated. and Thank you for All Digana Branch and Manager.

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    Customer Service
    50
    Quality of Service
    50
    0
    0
  4. 1
    Time wast

    sorry abut to say that costumer service 0% specially galnewa branch ๐Ÿคง๐Ÿ˜• staff is so bad ๐Ÿ˜ก please avoid this bank ๐Ÿ˜ก I don’t know another branches

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    Customer Service
    0
    Quality of Service
    0
    1
    0
  5. 50

    Boc ratmalana branch was a highly effiencient bank previously but with the change of managers it has become a typical boc branch with customers being in a long que to withdraw and deposit money most of the time only one counter is working manager should look into this and put staff into cash counters when its busy.sitting inside the room is not a managers duty.hope boc management will look into this
    Ratmalana boc has two telephone lines one goes straight to fax machine other one gets cut after saying its recorded.please look into this

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    Customer Service
    50
    Quality of Service
    50
    0
    0
  6. 2
    Avissawella BOC branch

    On 2022.08.30 I deposited money to the BOC account, Avissawella branch and on 2022.10.16 when I went to withdraw money they said my account has been deactivated since I have not done any transactions for a long period. But it’s been only 2 months. They asked me to wait until they fixed it. After waiting for half an hour when I checked they said that it will take longer time as I have not withdrawn money for a long period and even though I have deposited money I have to withdraw money time to time in order to keep activate the account. Totally disappointed with this fact as the customers withdraw money only when they needed money not to keep activated the account.

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    Customer Service
    0
    Quality of Service
    0
    1
    0
  7. 3
    Bad bank in Sri Lanka

    Melo rahak na. Tasthiyadu karanawa minissunwa. Jaraama bank ekak BOC. pothak uodate karagannath paya 1.38k mama idiya. Weda godak padu una. Me wage bank nam wadak naha. Online banking support nathi gobba bank ekak

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    Customer Service
    0
    Quality of Service
    0
    0
    0

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